FAQ's

“Why am I being charged?”

As you've subscribed to a premium membership for one of our online dating sites you've incurred a charge which may automatically re-bill depending on your membership type.

If you wish to enjoy the full benefits of premium online dating membership, visit the 'Membership' section of the site which you're registered on.

Perform profile tasks such as subscription cancellations from within the 'Membership' section of your site profile.

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

Paying for your subscription via mobile billing but wish to discontinue it? Then simply please text STOP to 89595.

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

With our sites being considered of a sensitive nature by banks and payment providers, occasionally payments may be denied during their checks. To rectify a denied payment, please make contact with your bank to advise them that you'd like them to pass through the payment.

amaze-safepay.com is operated by Arnaze Online Ltd.
Moll 2 Mollfort House, Water Street Ramsey IM8 1JP

We at amaze-safepay provide a superlative online dating experience to our customers the globe round. We offer a variety of sites and safe digital platform from which our users can communicate with one another.  

"Our team are here to help. Contact us today!"

We can search our database for what site you've registered to if you enter the email address which you used at the time of signing up within the field below. 

Submit a query to our team

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